Ordering Information

When making your purchases through Faithful Cross, here is some Ordering Information that you need to know:

Payment Options: 

You can pay for your merchandise through PayPal, or you can use your Mastercard/Visa™, American Express, or Discover credit cards or bank debt cards & echeck and we must insist on prompt payment. The reason we do not allow payment by personal check or money order lies in the fact that it would slow down the timeliness of transactions between yourself and us. By using PayPal, transactions can be conducted in a much more efficient manner. No waiting for checks to process or money orders which may have been misdirected in the mail.

Returns: 

Faithful Cross will honor returns for up to 15 days from the original shipment for any reason without restocking fees.

All returns must be sent to "Faithful Cross, 142 Capeview Lane, Anderson, SC 29626" at your expense. Return the product with the original packing slip within the specified time and receive a full refund of the product price.

We do not allow returns on bulk orders.


Shipping: 

Faithful Cross will make every attempt to ship every product within 7-10 business days. Occasionally, during busy holiday times, this may not be possible.

If your order is placed before 10:00 am EST on a Business Day (Monday through Friday, excluding holidays) we ship the same day 99.9% of the time.

Shipping Notice: 

We primarily use USPS to ship our packages, however we will often use UPS, DHL, Federal Express or other methods when it is economically feasible to do so. Faithful Cross tries to keep its costs as low as possible so we can charge you less for our products.

Contact Us: 

Any time you have questions regarding your order, just contact us, through the link below, and we will be happy to answer these questions. 

Contact Faithful Cross here. 

Or....Contact Bonnie at Faithful Cross: 864-354-2982


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